Back Testimonials

Mary , Richmond

Hello  Lucas
Just a note to say that I am really pleased with the work done here at Raleigh Road.
Here are a few points:-
1. The men turned up on time every day, by 8.00 a.m. and stayed at work until 5.00 p.m.  You may think this is normal, But this does not always happen, sometimes builders all disappear for lunch, maybe for an hour, or more, and sometimes don’t return until the next day, no explanation given.
2. I know that it must have been tiresome for the men to clear the kitchen of debris/dust at the end of every day, but it was done every day and we could use the kitchen every evening.
3. The rubbish was taken away regularly, and not left for weeks outside the house. I know that there have been complaints in the past about builders’ late rubbish disposal at various properties in this road.
4. I felt that the men had pride in their work, which looks really professional. I was aware that there was regular supervision of the progress of the work.
5. The work was finished in good time, and on budget, with detailed breakdown of supplies, extras etc.
6. I felt that the work was being properly organized and supervised somewhere, e.g. supplies were delivered in advance and on time.
7. Although I am a non-smoker, and would have let the men smoke in my house and garden, I know that many customers would agree with you re. your non-smoking rule for your workers, in case of fire, burn damage, insurance etc.
You may think that these are small and unimportant things, but they are important to the householder. Not all companies seem able to be rigorous in maintaining this standard of service.
You may give my name to prospective customers if you wish.
Very best wishes,

Mary

 

Lydia & Hoon

Loft conversion

Dear Lucas & team

We would like to say thank you for the work you’ve done to convert our loft to a lovely ensuite bedroom that we’re now enjoying. Friends and families who’ve seen the work were very impressed.

We appreciate your help throughout this journey – from design and getting lawful development certificate from the council, to building the loft and addressing any issues uncovered during the build (including dealing with unreasonable neighbour!). We are happy that the build is finally finished in about 4 months (after all the hard work in the harsh winter!) and that you’ve obtained building regulation approval from the council for the converted loft.

We chose you for this project because we were looking for a builder who can cover everything from start to finish so that we only needed to communicate with one key person responsible for the project. And you have not disappointed us – you have always been quick to respond to our emails, phone calls and address our concerns timely. We are also reassured by the 1 year warranty you provide for your work.  All in all, you are reliable and we definitely recommend you to any potential clients.

Thank you.
Lydia & Hoon

Sophie, Twickenham

House Extension.
LD Building Services Ltd. have transformed our downstairs home and  created the family space we have always wanted and more!
From start to finish Lucas and his  team have been excellent and have been a pleasure to be around. The most impressive thing for me was Lucas’s responsiveness. I could always reach Lucas and he kept me up to date with everything throughout the project.
For a few unforeseen problems you found a quick and sensible solution and the project was completed within the timeframe we had hoped for and within our budget.
I would definitively recommend Lucas and his team and if we need more building work done in the future I know I could always rely on Lucas to do a good and honest job!
Thank you

Sandeep, Surbiton

Kitchen extension-full house refurbishment

Fantastic service, Lucas and Darota are an amazing professional team always reliable and our kitchen extension is to an exceptional standard. Darota offers an amazing interior design service. The builders have been punctual, worked really hard and when we have come home from work the house is always tidy so we don’t even feel the house is being renovated. We offered LD Building Services more work after our kitchen extension/complete refurbishment to include a complete renovation of all our home including garden and driveway. The project has been managed brilliantly as we work full time this has been really helpful.

Robert Irvine, Twickenham

In no particular order : 1) Shelving in an airing cupboard 2) Sturdy book shelves in a study 3) Replastering and painting front bedroom 4) Replastering and painting bathroom and removing old tiles and replacing with new. 5) Replastering and painting dining-room 6) Repairing and making secure side passage back door .

“My wife and I are extremely pleased with and grateful to L.D.Building Services Ltd, who carried out the work asked for in a friendly, helpful and efficient manner.”

Christopher Sykes, Barnes

I’m just discovered that through some oversight I’ve neglected to leave feedback on this job – replacing an old garden pergola, quite a large one. Lucas and his colleagues did excellent work and we were very happy with everything. We would certainly hire him/them again – if he’s not too booked up, that isc! Highly recommended. Christopher Sykes

Mark , Isleworth

“Lucas and his team were first class. Polite, reliable, trustworthy and very hard working. Very pleased with the work (total refit and tile of bathroom and shower room, plus replace front door). Will be using again for further work soon and would recommend without hesitation.”

matt_caesicius , Norbury

I hired Lucas and his team to fully refurbish a 2 bed flat that included fitting new windows, bathroom, kitchen with decoration throughout. Lucas gave a good first impression, he turned up when he said he would, provided some ideas and provided a competitive estimate. I have not been at all disappointed with the work he completed, he and his team were very reliable. They were flexible and under took other jobs on an adjoining flat that I owned. After selling this flat, a couple of things showed up on the survey (not related to the initial work) and Lucas was happy to complete these smaller jobs as well. I would definitely recommend Lucas to others and will use him again when the opportunity arises.

Anna-Gerda , Streatham Hill

I bought an old property end of last year that was in need of complete refurbishment. I was all excited about it and had no idea what to expect other than that it would be quite a project. I shortlisted five parties via mybuilder.com, all of them seemed capable. The impression I had straight away from Lucas and Dorota is that they were hardworking, honest people and their pricing seemed reasonable. Eventually I went with my gut and selected them because of their attitude. One piece of advice: when doing up a property to this extent you should never forget that in the end the relationship is based on trust and whether you actually get along. Pricing can end up anywhere so it shouldn’t be the sole factor to base a decision on. As expected… the property was in far worse shape than an amateur like me expected it to be and I am not sure what I would have done without Lucas and Dorota. I had mushrooms growing out my kitchen ceiling and there was damp everywhere. In addition, it seemed there had been a cowboy taking out a chunk of a support wall on the first floor which had been covered up, in short a lot of structural damage had been done to my property. Lucas and Dorota were positive all the way but realistic. They gave me clear options for every stage and were very communicative. In the end I did overspend but this was mainly because of some of the decisions I made along the road. Their team is hard working and clean and so were the people (electrician, plumber etc) they had to involve in order to complete my refurbishment. Because of the high standards they set I was often disappointed when having to appoint third parties for things Lucas and Dorota weren’t able to provide (such as audio). I immediately noticed that they didn’t care about detail and unless I was there to micromanage every single step they would not look after the property whatsoever. I have one example where a third party dropped a drill on my new wooden floor twice without apologising nor caring. This is completely unthinkable when you work with Lucas and Dorota, they stand for what they do and they care. One thing I can say about myself being their client, I am difficult. I see from a far distance whether something is level or not and I get extremely wound up when something is not done to absolute perfection. This is something I can guarantee, the property is done up to the highest standard and nothing has been overlooked. Dorota and Lucas guided me along the way and used a lot of their own experience and judgement. There was no need for me to micromanage or think of every possible detail, they had already taken care of it. In addition, even though I excel at finding the best possible use for space and attention to detail I have zero feeling for interior design and Dorota took care of it all. She understood my style and created a home I’v always wanted. I am happy to show you around in the property with some before and after pictures, I am confident you won’t believe your eyes. Did I know what I was getting myself into? The answer to this is a loud and clear “no”. Would I do it all over again? Only if I could do the project with Lucas and Dorota. I have heard the worst stories about building works and how stressful even the smallest project can be. Mind you, this was a massive project and although at times you get annoyed (it wouldn’t be natural if you didn’t) I never felt for one second like we wouldn’t find the best solution and a way forward. With the project finished, I even consider Lucas and Dorota now my friends and I am excited to get them to do my loft extension in the near future.

George and Maria , Isleworth

Lucasz and his team at LD BUILDING SERVICES did a total bathroom refurbishment for us and kept their word as regards quote for labour and turning up on time. Their work is of the highest standard and attention to detail is meticulous. Both Lucasz and Dorota are very personable and honest in their work and offer advice where needed. They also can help with getting the best value for money in buying units and materials for the project. Lucasz has a gift for overcoming any problems with another solution. We are very satisfied with the finished bathroom and would hire them again without hesitation when we decide on another project. Their friendly and courteous manner is an added bonus to their high quality work. George and Maria Isleworth

Jim, Northfields

Lucas laid timber flooring for us. He also undertook painting and decorating. It was what we expected – the work was to a high standard, very reasonably priced and we are very happy with the work done. He was very conscientious, good time keeping and worked late to finish the job. We would recommend him.

Kasia and Yogesh, Hampton

Lucas undertook a job for us in the summer of 2013 and he and his team were by far the best builders we have ever used. From the high quality work with superb attention to detail through to the simple but unusual fact they were also very tidy and clean throughout the work – they even removed their shoes when coming into our home! The job itself was the removal of an internal structural wall, installing a beam and redecorating the area, completely rebuilding our stairs and then installing wood flooring across the whole of our ground floor – a pretty big job.From the initial scoping conversation we found Lucas to be very helpful, courteous and polite. Lucas provided very constructive feedback on how to achieve what we wanted and more within the budget we had mind, really surprising us with the time he spent thinking about ways to keep the budget in tight control and to even come in a little under. The work itself was very well planned and thought through and on the whole happened to the schedule we had agreed. In fact we felt so comfortable and confident in Lucas that we even left him for over two weeks while we went on holiday. He again surprised us by emailing us pictures of the progress while we were away – we were very impressed with his excellent customer service. If you need some work done then you can’t go wrong with Lukasz and he is definitely now our go to builder

Laura, Hampton

We recently asked Lucas to carry out some work at our house. It’s always a bit nerve racking using a new tradesmen but we were reassured by Lucas’ website and his professional & quick approach to quoting and thorough advise on work. He was extremely reliable, always open and realistic about timescales and pricing. His work was of a good standard and reasonably priced. Overall, we’d highly recommend him and would definitely ask him back for future jobs

James, St Margaret’s

Right from quoting for the job, Lucas was clear, calm and helpful. His quote was competitive, but the way he approached the job and the standard of the work were well-above my expectations. I’ll definitely be calling him again and would recommend to anyone. Thanks again Lucas

Nadia and Chris , Northfields

We are really happy with all of the work that Lucas has done for us so far. He has always been polite, prompt and professional. His prices have been very competitive, the standard of his work has been excellent and our home has always been left clean and tidy. He has painted the interior of our flat including ceilings, walls and woodwork; making good to the woodwork and plaster where necessary; fitted new sockets, switches and light fittings throughout; fitted our venetian blinds; he also fitted a glass balustrade to our staircase, which looks amazing. We can highly recommend Lucas and he will be the first person we contact when we need some more work done.

Kerry, Kingston

I contacted Lucas to do some repair work to 2 internal doors in my house. He was very professional and polite when visiting to provide a quote, and undertook the work within a week. The quality of work done is outstanding, and he even vacuumed the hallway carpet when he was finished! I would happily recommend Lucas to my friends.

Pam, St Margaret’s

I am delighted with all the work that Lucas carried out. He painted the outside of my house, and the hall over 3 floors and laid some hard paving in the garden.All of the work is to a high standard for a reasonable price. He is polite and respectful to people, house and property. He tidied away every night and was prompt every morning.He is charming and helpful, and I would recommend him to anyone

Umesh, Whitton

We needed a door to be re-fitted into an old frame and Lucas was referred to us by a friend. He quoted (very competitive) for the job and started work on it very quickly. The job got a bit complicated but Lucas did not give in. He made sure it was completed and that I was happy with his work. I find his work very professional and I will definitely be using his services for lots more work we have around the house.

Karen, Kingston

Many thanks for the excellent work on electrics and shelving at my flat last week. As usual, very efficient and reliable.

David, Twickenham

We needed a general handy man at home and Lucas had been sending us mail shots for some time. Although we did not have a recommendation, I checked out his web site and decided to try him. No regrets. The work (sourcing and hanging a new non-standard sized door) was well executed and he was on time and on budget. He was also polite and tidy. We plan to use him again

Dr S Cook Northfields

We contacted Lucas to fix two locks and a broken bathroom cabinet. He was very efficient and professional and completed all the work well,within a good budget and on time. We would not hesitate to work with him again for any other property work and would strongly recommend him.Dr S Cook, W5.

Y Modi St. Margarets

Lucas was prompt, efficient and realistic. He provided a competitive quote and stuck to it and his workmanship is recommended. Y Modi St. Margarets

Rob , Twickenham

LD Building Services offered an efficient and reliable service in repairing our windows, doors and outdoor fencing. I would recommend them to others looking for similar work to be carried out.

Edward , Twickenham

We were really pleased with Lukasz’s work, prompt reliable and very professional. Edward, Twickenham.

Rhona W3

Lucas,( L&D) did an excellent job. He was courteous at all times, made good suggestions before undertaking the work, and carried it out efficiently. The quality of the work was really very good and all rubbish cleared up afterwards. Good value too. Would highly recommend. Rhona, W3

Richard Tw11

Quick, responsive, professional

Kate W6

Fantastic job from start to finish! Lucas was professional and articulate! I am very glad to have chosen him to repaint our front door, it looks great! And will not hesitate to contact him again for any further jobs! Brilliant!

Dan Kt3

Lucas is efficient and on time. I didn’t expect a tradesman can respond so quickly and promptly. His quoted price is fair reasonable and also give useful suggestions.

Ali TW3

Lucas was efficient, hard working and his work competitively priced. The job apparently took longer than expected due to the poor state of the exterior wall he was working on, but he persevered and did a great job. This was a recurrent problem in the last few years which had failed 3 or 4 times, so I’m still sceptical (not because of his workmanship, but because of my wall!), but Lucas was happy to guarantee his work, so I feel confident that he’ll come back if there’s an issue in the future. L & D have also quoted on 2 other repair jobs, one roofing related and another garden paving/levelling. I would have no hesitation in using them again and recommending their services.

David, Mitcham

To whom it may concern

This is to confirm that LD Building Services undertook the building of an office at my residence. The plans and estimate of the costs were accurate and the work was completed according to plan. I am quite pleased with the work and would recommend these builders to undertake any such work.  David Chung